State Farm® Insurance Agent Dusty Flannery

"had been a loyal auto insurance customer with this State Farm office since 2010, but my experience changed dramatically when I attempted to insure a home I purchased last year. They sent a contractor onto my property without prior notice, performed an inspection, and denied coverage based on extremely minor and superficial issues, all before I even had a chance to move in or make any improvements (the property was previously a rental, and I was obligated by contract to wait for tenants to move out). Ironically, this same office had no issues insuring the home under the previous owner. They provided no opportunity to appeal, no room for discussion, and zero support despite my longstanding customer relationship. This office made me feel undervalued, disrespected, and deeply disappointed. I cannot recommend this agency due to their lack of transparency, unreasonable standards, and complete disregard for customer loyalty. Needless to say I have since switched my auto insurance to a competitor insurance company who was more than happy to insure my home with no hassle."

"Always very helpful and courteous"

"I called with a very complex and intricate question. My question was answered in a very timely and professional manner. I for one couldn’t be happier."

"Staff is always going above and beyond to help us. Very grateful to have such a great company to help when needed."

"State Farm in Rushville is the best! Dusty and his staff are very knowledgeable, quick, and super friendly. Highly recommend! Don't miss out, Call them today!"

"Always responsive - always helpful."

"The staff is excellent and makes you feel like family! We recently had our first claim and it is being handled efficiently."

"My insurance was cancelled here by clerical error that I made unintentionally. I was a customer for over 12 years and never was late on any of my bills and had no accidents; policy was cancelled with a shrug of the shoulder for an error I didn’t know I had made."

"Great people. Great personalities. Overall best experience insurance company in Rushville"

"Been a loyal customer for years. They’re so quick at customer service and find any way to best serve you. Had a payment question and they were quick to clear it. Thanks for affordable full coverage car insurance."

"Very personal and professional, recommend to anyone!"

"The staff always takes care of us whenever we need answers or something changed on our policy! Respectful and child friendly!"

"This guy will certainly do you right. He's an awesome guy and the girls in there are amazing. Can't say enough good things about them. Very helpful."

"They are super kind and helpful. I highly recommend getting insurance from them"

"Best agent I’ve had to cover myself and my family’s needs! Bekah is very fun and easy to work with and always has very fast response times when we have questions or claims that need taken care of! Wouldn’t want to go to any other agent! Highly recommend!!"

"Have been a customer here for years and have never had anything less than amazing service! Very personable and the best staff!"

"Bekah was awesome to work with. She had me a quote and signed up in 2 days! Truly such nice and kind people and made the transition so easy!"

"I cant tell you enough how fantastic Dusty is and Bekah she is the Sweetest person ever I made my parents and brother switch there Policies to Dusty FANTASTIC group of people"

"Excellent agent and staff! Very helpful and friendly. Clients matter to Dusty and his staff. Questions and claims are handled quickly and effectively. Highly recommended!"

"I can’t say enough good things about Dusty’s office. My family has been insured with him for years and when it was time for me to get my own auto quote, Bekah was quick, efficient, and friendly! She worked with me to find the best rates and coverages, while keeping me informed and answering my questions. If you’re looking for better rates, better customer service, and a great agent, I highly recommend contacting Dusty’s office. Thanks again!"

"Great place!"

"State Farm in Rushville has the best customer service around! Dusty and his staff are knowledgeable & honest people. No one looks forward to an insurance claim, but when we need them they are there! I highly recommend this team!"

"I have been very pleased with the business I do at State Farm. They are always polite, accommodating, and will do their best, it seems, to do the most for their customers! I have not had to make a claim, so I can not attest to that process with them, but am very pleased with my interactions with them thus far."

"Great rates, great response time, great service! Bekah is amazing to work with as well as the rest of the team. I use Rushville State Farm for my auto and homeowner’s insurance. I will never use anyone else!"

"I've never had such personal care as I have since switching to State Farm. Dusty and his staff go over and beyond with any concern or worry I have, big or small. Samantha is always there with an immediate response to any question I have. Thank you Dusty and staff for everything!!!"